Privacy Policy
Last updated: 31 October 2026
This policy explains how Mookambika Infoline handles personal information received through Mookambika.co and related booking enquiries.
Information we collect
When you contact us or enquire about accommodation, we may receive your name, email, phone or WhatsApp number, travel dates, guest count, room preferences and messages. Booking records may also include payment status and a booking reference. Technical information may include browser and device details, referring pages, campaign information and security logs.
How we use information
We use relevant information to answer enquiries, check room availability, support bookings, send confirmations, maintain records, prevent misuse and improve the website. Information may also be retained to meet legal, tax or accounting obligations.
Payments and service providers
When a payment is made through Razorpay, payment details are handled by the payment provider. We do not receive or store your full card number, UPI PIN or banking password. We share information needed to fulfil your request with the accommodation provider, website and communication providers, payment processors, professional advisers or authorities where required by law. We do not sell personal information.
Cookies and external links
This Tilda-hosted website may use cookies and similar tools for essential functions, analytics and performance measurement. You can manage cookies through your browser settings. If you continue to Mookambika.co.in or another linked service, review the privacy policy displayed on that website.
Retention and your choices
We retain records for as long as reasonably needed for service delivery, support, security, legal obligations and dispute resolution. You may request access to, correction of or deletion of eligible information using the contact details below. Records required by law or an unresolved booking or payment may need to be retained.
Contact
Mookambika Infoline
Ground Floor, Kairali Building, Kollur, Karnataka, India – 576220
Email: support@mookambika.co.in
Phone: +91 82775 50000
Do not send payment passwords, card security codes or identity documents through a general enquiry.
Terms and Conditions · Privacy Policy · Cancellation & Refund Policy
This policy explains how Mookambika Infoline handles personal information received through Mookambika.co and related booking enquiries.
Information we collect
When you contact us or enquire about accommodation, we may receive your name, email, phone or WhatsApp number, travel dates, guest count, room preferences and messages. Booking records may also include payment status and a booking reference. Technical information may include browser and device details, referring pages, campaign information and security logs.
How we use information
We use relevant information to answer enquiries, check room availability, support bookings, send confirmations, maintain records, prevent misuse and improve the website. Information may also be retained to meet legal, tax or accounting obligations.
Payments and service providers
When a payment is made through Razorpay, payment details are handled by the payment provider. We do not receive or store your full card number, UPI PIN or banking password. We share information needed to fulfil your request with the accommodation provider, website and communication providers, payment processors, professional advisers or authorities where required by law. We do not sell personal information.
Cookies and external links
This Tilda-hosted website may use cookies and similar tools for essential functions, analytics and performance measurement. You can manage cookies through your browser settings. If you continue to Mookambika.co.in or another linked service, review the privacy policy displayed on that website.
Retention and your choices
We retain records for as long as reasonably needed for service delivery, support, security, legal obligations and dispute resolution. You may request access to, correction of or deletion of eligible information using the contact details below. Records required by law or an unresolved booking or payment may need to be retained.
Contact
Mookambika Infoline
Ground Floor, Kairali Building, Kollur, Karnataka, India – 576220
Email: support@mookambika.co.in
Phone: +91 82775 50000
Do not send payment passwords, card security codes or identity documents through a general enquiry.
Terms and Conditions · Privacy Policy · Cancellation & Refund Policy